Trust and delegation
reinforcing loop · 4 steps · Trace on the map →
The cycle
- Agents prove reliable on real tasksReal-world task evals
- More work delegatedAgent-native organisations
- More audit evidenceAudit and attribution
- Reliability improvesReliability on repeat
What drives it
Evidence of reliability earns more delegation, and more delegation produces more evidence.
What breaks it
One visible failure can reset trust. METR found developers felt faster with AI while measuring 19% slower, so perceived and real reliability can diverge.
What to watch
pass^k on real workflows. Share of tasks run without human review.