Conversational assistants
General-purpose assistants, the first mass-market form of generative AI.
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Facts
- Lane
- Interfaces and society
- Wave
- 4 of 12 (build order, not a date)
- Needs
- 7 boxes all the way back through hard links
- Unlocks
- 14 boxes downstream through hard links
- Leverage
- None: already built
- Cluster
- Assistants and the public
- When
- Here since 2022
Evidence as of October 2026
The Anthropic Economic Index tracks what people use assistants for, and how use shifts from getting help toward delegating whole tasks.
Watch
Weekly users. Share of use that is delegation rather than advice.
Timeline note
ChatGPT launched in November 2022.